Shipping policy
Shipping & Delivery Policy — Nine Jersey
Nine Jersey ships internationally, helping football fans around the world receive their favorite jerseys.
Shipping Options
Free standard worldwide shipping is available when included in the advertised promotion and confirmed at checkout.
Express shipping may be available for an additional charge, depending on the destination.
All applicable shipping charges are displayed before payment.
Order Preparation
After payment confirmation, we begin preparing your order as promptly as possible.
Personalized jerseys may require additional preparation or production time before shipment. Preparation time is separate from shipping transit time.
Tracking information will be provided when available. Carrier tracking may take 1–5 business days to begin displaying updates after the package is processed.
Estimated Shipping Times
The following estimates refer to shipping transit after dispatch, excluding order preparation time.
| Destination | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 7–15 business days | 5–10 business days |
| Europe | 7–15 business days | 5–12 business days |
| Canada | 8–15 business days | 6–10 business days |
| Australia | 10–18 business days | 7–12 business days |
For destinations not listed, please contact us for an estimate before ordering.
These are estimates, not guaranteed delivery dates. Actual delivery times may vary due to customs, carrier operations, local holidays and other circumstances.
Applicable statutory delivery rights remain unaffected.
Order Tracking
After your order ships, you will receive tracking information by email when available.
Orders containing multiple items may arrive in separate packages.
Customs, Duties and Taxes
International shipments may be subject to import duties, customs fees or local taxes, depending on the destination and the terms displayed at checkout.
Charges not collected during checkout may be payable upon import where permitted by law.
Delayed or Missing Packages
If your order is significantly delayed, tracking indicates an issue, or your package appears lost, contact our support team.
We will investigate the shipment and provide an appropriate resolution consistent with applicable consumer law.
Incorrect Shipping Addresses
Customers should carefully verify their shipping information before placing an order.
If you need to update an address, contact us immediately. Address changes cannot always be guaranteed after shipment.
Customer Support
For shipping questions or tracking assistance, contact support@ninejersey.com, including your order number.
